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Effective Service Leadership with Enneagram

Transform the way you lead. DQ Academy’s Enneagram leadership training helps you understand yourself—and inspire others.

Course Overview

In this immersive 2-day course, explore how personality influences leadership style. With the Enneagram as your guide, learn to lead with empathy, handle conflict with clarity, and drive higher service standards across your team.

Curriculum Highlights

This course is designed for professionals across all sectors seeking to elevate their leadership effectiveness by integrating personality-driven approaches. In today’s dynamic, customer-focused business world, understanding personality’s impact on leadership style, team dynamics, and service quality is crucial. This program utilizes the powerful Enneagram framework to help leaders develop deeper self-awareness, adapt their strategies, and cultivate engaged, high-performing teams committed to service excellence.

Key Outcomes

This two-day course equips professionals with practical leadership skills enhanced by the Enneagram framework. With 16 hours of learning, this program focuses on improving self-awareness, adapting leadership styles, fostering customer-centric service, and building high-performance teams by understanding personality types to improve collaboration and engagement in today’s fast-paced business environment.

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Unlock your full leadership potential with DQ Academy’s transformative Enneagram training program. Lead with self-awareness and confidence.

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Meet Our Instructor

Learn from industry expert who guide you to success.

Jarrod Chee

Founder, Principal Trainer and Coach – Mind Evolve | ACLP Certified Trainer

Jarrod’s journey bridges education, leadership, and deep self-awareness. As founder of Mind Evolve, he coaches with empathy and clarity. A certified Enneagram practitioner and ACLP trainer, he brings personal growth tools to life. His 15-year MOE career—spanning roles like Senior Teacher and Acting Vice Principal—underpins his structured, people-first approach. He’s trained CPF Board, Mediacorp, Les Amis Group, and more. Jarrod’s workshops like “Sell Me Without Selling Me” showcase his gift for relational intelligence. His ongoing study under Suzanne Stabile further sharpens his depth. Jarrod is the ideal coach for mastering inner clarity and authentic leadership.

Lesson Takeaways

Leadership Alignment & Vision:
- Determine a leader’s key roles and responsibilities.
- Operationalize the organization’s vision, mission, and values effectively within the team.
- Align leadership actions with core organizational principles.
Driving Customer-Centric Excellence:
- Foster a strong customer-centric environment within the team.
- Align team efforts and motivations towards achieving service excellence.
- Enhance team performance by promoting a service-oriented culture.
Team Performance Evaluation & Improvement:
- Evaluate team performance using relevant metrics and observations.
- Understand personality types (via Enneagram) to improve team collaboration and engagement.
- Determine necessary follow-up actions to drive continuous improvement and team growth.

Course Fees & Subsidies

Explore our competitive pricing and available government subsidies for eligible participants.

Full Course Fee

$880

Tap on Govt Subsidies,
Pay Little or No Cash

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We’re here to help with any questions or support.